Terms & Conditions

Placing Orders:

a. By placing an order, you agree to provide accurate and up-to-date information, including your name, contact details, and delivery address.

b. Orders can be placed through our official website, mobile app, or by calling the designated phone number for each branch.

c. We reserve the right to refuse or cancel an order in situations such as unavailability of menu items, payment issues, or suspected fraudulent activity.

d. All orders are subject to acceptance and confirmation by our staff.

Making Reservations:

a. Reservations can be made by contacting the restaurant directly or through our online reservation system.

b. The availability of tables is subject to capacity and reservations are confirmed based on a first-come, first-served basis.

c. For peak hours or special occasions, we recommend making reservations in advance to ensure availability.

d. Please provide accurate information regarding the number of guests, special requests, and any dietary restrictions or preferences.

Dining at the Restaurant:

a. We strive to provide a pleasant dining experience for all customers. We request that you respect other diners and adhere to our restaurant's guidelines and policies.

b. Dress code requirements, if applicable, will be clearly communicated. Please ensure compliance with the stated dress code during your visit.

c. Any specific rules or restrictions related to the consumption of outside food, alcohol, or smoking will be clearly communicated and must be followed.

d. Allergen information will be provided, but please inform our staff of any specific allergies or dietary requirements before ordering.

e. We reserve the right to refuse service to anyone displaying disruptive behavior, causing harm to others, or violating our policies.

Order Changes, Cancellations, and Refunds:

a. Any changes to orders or cancellations should be communicated promptly to our staff. We will do our best to accommodate such requests.

b. Refunds or credits will be provided in accordance with our Refund/Cancellation policy, which will be clearly communicated.

c. In the case of quality issues with the food, please contact us immediately, and we will assess the situation and provide an appropriate resolution.

Liability and Disclaimers:

a. While we strive to provide accurate and up-to-date information on our menu, pricing, and availability, errors or omissions may occur. We reserve the right to correct any inaccuracies and modify or update information as needed.

b. Naidugarikunda Biryani and its staff will not be held liable for any allergies, injuries, or damages that may arise from the consumption of our food or services, except where negligence on our part can be proven.

c. We cannot guarantee uninterrupted or error-free access to our website, mobile app, or reservation system. We will not be responsible for any loss or inconvenience caused by technical issues beyond our control.