Policy Policy

This Privacy Policy outlines how Naidugarikunda Biryani ("we," "our," or "us") collects, uses, stores, and protects your personal information when you interact with us, whether through our website, mobile app, in-store, or any other means. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect:

a. Personal Information: We may collect personal information from you when you place an order, make a reservation, or engage with us in any other way. This information may include your name, contact details (such as email address and phone number), delivery address, and payment information. Providing this information is voluntary, but necessary for the use of our services.

b. Device and Usage Information: We may collect information about your device and how you interact with our website or app. This may include your IP address, browser type, device identifiers, pages visited, and actions taken on our platforms.

c. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our website and app. These technologies may collect information about your browsing behavior and preferences, which helps us improve our services.

How We Use Your Information:

a. Order Processing: We use the information you provide to process and fulfill your orders, reservations, and requests. This includes delivering food to your designated address and confirming reservations.

b. Communication: We may use your contact information to send you order updates, reservation confirmations, marketing materials, and important service-related communications

c. Personalization: We may use device and usage information, along with cookies and similar technologies, to personalize your experience, show you relevant content, and improve our services.

d.Analytical Purposes: We analyze user behavior and preferences to understand how our services are used, identify trends, and make data-driven improvements to our offerings.

Data Sharing:

a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, delivery partners, and marketing agencies. These providers are obligated to protect your information and use it only for the purposes we specify

b. Legal Requirements: We may disclose your personal information if required to do so by law, legal processes, or governmental authorities.

c. Business Transfers: In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction. We will notify you of any such change and seek your consent if necessary.

Data Security:

a. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

b. We use encryption and secure protocols to safeguard data during transmission.

c. Despite our efforts, no data transmission or storage method can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention:

a. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

b. If you wish to delete your account or request the removal of your data, please contact us using the information provided below.

Children's Privacy:

a. Our services are not directed towards children under the age of 13. We do not knowingly collect personal information from children under this age.

b. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to remove the information promptly.

Updates to the Privacy Policy:

a. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

b. The updated Privacy Policy will be posted